We love happy customers! If you are not completely satisfied with your purchase please contact us. Returns are accepted within fifteen days of purchase, with the exception of personalized or customized items which cannot be returned. Returned items should be shipped in the original packaging or in protective packaging similar to that in which it was shipped to you, and in the condition in which you received it. Please be sure to contact us before returning an item. We will be happy to refund your purchase price via Paypal but cannot refund shipping charges.